Frequently Asked Questions
Pre-sales
What is managed WordPress hosting?
Can I register or transfer my domain with Host Duplex?
How does Host Duplex compare to other hosting services?
What’s the difference between unmanaged and managed wordpress hosting?
What happened to the email services?
What does the migration process involve and how long does migration take?
How can I use my hosts file to mimic a DNS change?
Which WordPress plugins are disallowed?
How long does propagation take?
What is LiteSpeed Cache?
Where can I find the staging area?
What is the difference between Enhanced SSD and Pure SSD?
What does the White Glove Launch include?
How much is an SSL Certificate?
What is SSL and/or HTTPS?
How do I secure my WordPress site?
How can I go about changing my WordPress web site address?
How much is an SSL Certificate?
Billing
When do the charges hit my credit card?
How can I reset my billing password?
How can I add an authorized user to my account?
How can I transfer my account to someone else?
WordPress
Do you recommend using WordPress multisite?
How can I reset my WordPress Admin password?
How can I improve my site speed?
XenForo
How can I reset my XenForo admin password?
Support