Frequently Asked Questions
How do I switch my DNS?
How can I cancel?
How long does propagation take?
What is the difference between Enhanced SSD and Pure SSD?
Is HTTP/2 supported?
Is SSH Access allowed?
How can I reset my password?
How can I FTP into my site?
How are backups handled?
How can I pay my bill?
When do the charges hit my credit card?
How can I reset my billing password?
How can I add an authorized user to my account?
How can I transfer my account to someone else?
How can I reset my WordPress Admin password?
How can I reset my XenForo admin password?
How can I submit a support ticket?
How can I access phpMyAdmin?
How can I import a database?
How can I export, access and/or backup my database?