How can I add an authorized user to my account?
Note: The following instructions below are to add a user as an authorized contact for billing and support purposes. If you want to give them access to your WordPress administrative area, you can do so by logging into your WP-Admin interface and clicking Users –> Add New.
You can add an authorized user to your account by logging into the client portal at https://secure.hostduplex.com
Once logged in, at the top right click, “Hello, ‘NAME'” (it will contain your first name) –> Contacts/Sub-Accounts –> Click the drop down menu at the center and click “Add New Contact”
From there you can add an additional authorized user to your account for support.
If you have any questions, please submit a support ticket to your Administrative department or call us at +1.312.957.6000